Clinical Consultations

UT Health San Antonio AETC is offering Clinical Consultations for HIV, HCV, PrEP, and PEP to healthcare providers in central and south Texas needing clinical advice. Fill out the form below, and an AETC program member will get back to you as soon as possible.


Clinical Consultation

The National Clinician Consultation Center provides health care providers with a national resource to obtain timely and appropriate responses to clinical questions related to treatment of persons with HIV infection and possible health care worker exposure to HIV and other bloodborne pathogens.


electronic Clinician Consultation Service (e-CCS Online Consultation)

For submission of questions about HIV management and case-tracking online. Register at


HIV Management Service (Warmline)

For questions about HIV/AIDS, including antiretroviral therapy, HIV clinical manifestations, and laboratory evaluation.

Monday-Friday, 9 am – 8 pm ET. 800-933-3413


Post-Exposure Prophylaxis Hotline (PEPline)

Occupational PEP consultations are available Monday-Friday.11 a.m. – 8 p.m. ET.  If you are trying to reach us regarding an occupational PEP question outside of these hours, please check out our PEP Quick Guide for Occupational Exposures

Non-occupational PEP consultations are available Monday – Friday, 9 a.m. – 8 p.m. ET , and 11 a.m. – 8 p.m. ET on weekends & holidays.

888-HIV-4911 (888-448-4911)


Perinatal HIV Consultation and Referral Services

For questions about the care of HIV-infected pregnant women as well as indications and interpretations of rapid and standard HIV tests.

Available 24 hours a day, 7 days a week. 888-HIV-8765 (888-448-8765)


Pre-Exposure Prophylaxis Service (PrEPline)

For questions about the appropriateness, administration, and laboratory and follow-up procedures of pre-exposure prophylaxis as a prevention tool. 855-HIV-PrEP (855-448-7737)


Clinical Substance Use Consultation (Substance Use Warmline)

The CCC offers free and confidential peer-to-peer telephone consultation focusing on substance use evaluation and management for primary care clinicians. Consultation from addiction medicine-certified physicians, clinical pharmacists, and nurses with expertise in pharmacotherapy options for opioid use is available Monday – Friday, 9 am – 8 pm ET.

 855-300-3595. Voicemail is available 24 hours a day.


Hepatitis C Management

Call for clinician-to-clinician advice on hepatitis C mono-infection management, testing and treatment initiation and management of advanced disease.

Monday-Friday; 9 am – 8 pm ET. 844-HEP-INFO (844-437-4636) 

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